We continue to follow our normal cancellation policy  

"cancellations 32 days before arrival- refund minus £25 admin charge. Cancellations within 31 days of arrival are non-refundable"

 Book With Confidence!

Firstly, to reassure guests that when you book a stay with us, you are able to look forward to it! Therefore, at your time of check in, should the UK government advise not to travel overnight within the UK (Full National Lock Down) due to the Corona virus pandemic, or that we as a business are unable to remain open, we will issue a full credit, refund or the option to move your break to a future date with no amendment fee. 

 

Bookings via a third party-

Please note that if you have made a booking via a third party such as Airbnb, HomeAway, Booking.com etc then the information on this page may not be relevant to you. You will need to consult with your booking agent regarding their cancellation policy and procedures for a refund or booking amendment.

 

Spick and Span

South Winchester Lodges has been awarded the 'We're Good to Go' Industry Standard from Visit Britain! Acquiring this Industry Standard mark means that we have followed strict government and industry COVID-19 guidelines, with risk assessments in place, as well as processes to maintain cleanliness and aid social distancing. We have also implemented a contactless self check- in procedure . 

 

If you have any further questions, please do not hesitate to contact a member of our team via email bookings@southwinchesterlodges.co.uk.

Stay safe everyone

 

South Winchester Lodges